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I refer to your report ” warning on credit card 2pc” ( NST, Nov 24)

The report quotes Second Finance minister Datuk Seri Ahmad Husni Hanadzlah as advising credit card users to report to the authorities if any merchant transfer the two per cent surcharge on any transaction to them.

However, he did not identify which government agency the report should be made to.

Some merchants charge more than two per cent. Even low-cost airlines operating out of Malaysia charge a fee for the purchase of ticket online.

I made a booking with AirAsia and purchased my air ticket online on Nov24, I was charge RM 10 for using a credit card to make payment.

I made only one transaction and an electronic ticket was issued for my outbound and return flights, but I was charge RM 5 each way. The RM 10 fee was stated on the e-ticket as a convenience fee.

How does the airline expect payment to be made if not by using a credit card?

With only e-tickets issued, the only way for the would-be traveller to purchase his ticket is online and make payment using a credit card.

William Dennis

Subang Jaya

New Straits Times